Tell me, does it make a difference in how you treat your car depending upon whether it is a company car or your own? And what about homes: is there a difference in maintenance between rented homes and owned ones? A 2013 study, conducted in the Netherlands by Platform31 based upon the national registration of the quality of the Dutch housing stock (the KWR), concluded that only 8% of owner-occupied properties could be said to be in a poor state of maintenance whereas this number was 21% in the case of rental properties. Ownership seems to be an important factor in how much we care and invest in our work. So how do I create ownership in my organization? And how can the concept of autonomy in Lean help? (more…)
