Continual improvement according to the PDSA cycle brings scientific thinking to the team level. In my earlier blog post I have highlighted the importance of autonomy for continual improvement. Most important conclusion there was that a team should have the right competencies and skill levels to be able to be truly responsible for their work and the improvement thereof. But to be an autonomous team, more comes into play. True autonomy also implies that the PDSA cycle — in most cases — can be fully completed within and by the team. And this is where I see many issues. In many cases, the PDSA cycle seems to be broken… (more…)
