Some ten years ago I was first confronted with elements of the Training Within Industry (TWI) program. Since then I have been digging into TWI more and more and last month I had the opportunity to immerse myself for a whole week into the world of TWI during the TWI Summit 2013 in Savannah, GA. This visit didn’t only allow me to attend the actual summit, but also to invest another three and a half days in more in-depth TWI workshops and to become certified in Job Instruction (JI). An account of what apparently was called “the miracle” by W. Edwards Deming and what often is seen as the missing element in many Lean journeys. (more…)
