Ah, but we can do that as well! We can see the solution in front of our eyes – we think – and we can just copy that what we have seen! Back in our own organization we’re ready to go and clean up our mess, change our lay out, paint some nicely colored lines on the floor, put some whiteboards up, put some markings on our machines, and install some of these fancy heijunka-boards and kanban-launchers, and off we go! Easy! Or is it really? After a while it seems that our results are lagging behind what management expected from all this Lean stuff. And that it doesn’t “feel” the way it felt while we were visiting that other company. It is because in fact, that what you can see, the visual, isn’t the solution. It’s only a symptom… (more…)
